![]() ![]() Cognitive biases and selective listening (we will look at this in more detail later.).There are a number of potential barriers to retention, including: And we fool ourselves into thinking that we’ve done the work: that we not only know what the other person will say but that we’ve thought about it before. It’s as if we think we already know what the other person is going to say. When actively listening, we focus on the other person’s words, rather than thinking about what we can say next. It is common for us to only retain details which are relevant for our response. Some people recall very specific details, while others hold on to the general idea. Not everyone will retain the same details. To respond in an appropriate manner, we must understand and retain what the other person has said. ![]() Removing jargon and explaining things in your own language results in massively improved comprehension of complex topics. In Eyes Wide Open, Isaac Lidsky recommends simplifying comprehension by asking ‘can you explain that like I’m five years old?.’ This is the same technique we use to rapidly improve learning.
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